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Office Administrator/Recruiter

The mission statement of Atlantic Care is to provide compassionate and exceptional healthcare services that enhance the wellbeing of individuals and communities.

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Job Description

Responsibilities:

1.Office Operations:

  • Open and close the office daily.
  • Answer and redirect phone calls appropriately.
  • Welcome and assist visitors and caregivers (CGs).

2. Database Management:

  • Familiarize and manage the "One Touch" system to monitor caregivers' clock-in/clock-out activity.
  • Address and follow up on duty-of-care concerns.
  • Confirm shift schedules twice daily.

3.Administrative Tasks:

  • Order office supplies and maintain inventory.
  • Monitor staff and client files for compliance with training and company requirements.
  • Ensure staff certifications (e.g., Patient Moving and Handling, HSELand modules) and client assessments are up-to-date.

4.Audits and Reporting:

  • Conduct monthly Key Performance Indicators (KPIs) and audits for the General Manager (GM).

5.Training and Development:

  • Organize and coordinate training for staff, including HSELand modules. Assist with onboarding and ensure training compliance.

6.Event Coordination:

  • Plan open days and coordinate announcements through newsletters, social media, radio, and newspapers.

7.Meetings and Communication:

  • Take minutes during team meetings.
  • Provide thorough knowledge of company policies and caregiver roles to answer staff inquiries.

Qualifications

  • Strong organizational and multitasking abilities.
  • Familiarity with office systems, databases and reporting.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and prioritize tasks effectively.
  • Experience in administrative or similar roles is preferred.

This position requires a detail-oriented individual capable of managing multiple responsibilities while maintaining a welcoming and efficient office environment. If you have the skills and passion for ensuring smooth office operations and supporting a dedicated team, this role could be an excellent fit. Full training provided.

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